TERMS AND CONDITIONS
By using this website, you agree to the terms and conditions that regulate its use and the purchase of our products.
TN1S reserves the right to modify, update or change these terms and any contents of the website at any time without prior notice. This includes pricing and availability information, which is not guaranteed. It also includes any errors, omissions or inaccuracies relating to product descriptions, pricing, promotions, and shipping charges. All site contents are provided on an ‘as is’ basis without warranties or conditions of any kind, either expressed or implied.
Returns and exchanges are dealt with on a case-by-case basis. If your item is faulty or damaged, we require that you notify info@TN1S.COM within 48 hours of receipt of product. If an exchange is permitted, items must be returned un-worn, un-washed and with original packaging/tags. You will be responsible for all shipping fees associated with returned items. Any returns will be exchanged for items of equal value or will be refunded with store credit. All sale/discount items, as well as socks, will not be exchangeable unless the product is faulty or damaged.
Sales tax is charged on all Canadian orders. Please refer to the sales tax rate in your province or territory. International customers are responsible for custom duties and/or brokerage fees in addition to shipping cost assessed during checkout.
Shipping is free on orders over $99 to Canada and the USA, and includes tracking. Please note that by selecting untracked shipping you understand that a package may be lost in transit by the carrier. We will not be responsible or liable for this loss, as you have foregone the option to ship your package tracked and insured.
Shipping confirmation will be provided upon order processing. Please allow an additional 15 business days for order delivery.
COPYRIGHT & TRADEMARKS
All trademarks used and/or displayed on this website are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by TN1S©THOUSAND NATIONS 1 SOUL.
All content of our website and the information, writings, text, images, logos, illustrations and photographs and/or other works that you see, hear or otherwise experience on this website (the “Content”) are protected by the Copyright Act. None of the Content may be copied, produced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, without prior written consent of TN1S©THOUSAND NATIONS 1 SOUL.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting of that information and using it for that specific purpose only. We respect your privacy and do not share customer information with third parties, except those directly involved in the processing of orders and shipping.
WHAT STEPS ARE TAKEN TO KEEP MY INFORMATION SECURE?
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Website, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Service Department.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and you acknowledge this by providing us that information. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.